Known issues
Because it happens to the best of us
Andres
Last Update a year ago
The episode I want to summarize shows up in search or preview, but the episode page doesn't load
This may happen for two reasons,
- The podcast is hosted exclusively on Spotify
This is usually the case with very small or exclusive podcasts, because Spotify blocks access to the episode's audio file.
Our platform looks for the episode in different sources, but if it's only hosted on Spotify, we most probably cannot access it and there's nothing we can do about it. š
Your best option is to ask your Podcaster to publish on additional platforms. - The episode has just been released
Sometimes it takes a little bit for a new episode's audio to propagate through the different Content Distribution Networks (CDN). In this case, we suggest you wait and try again in a few hours.